HPAC Magazine

Triangle Tube announces recall to repair certain boilers

Flue gas can escape if the vent adapter is not securely reattached after maintenance or repair on Prestige Solo and Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019.

July 29, 2020   By HPAC Magazine

recallTriangle Tube is conducting a voluntary product recall to repair certain boilers in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada.

The recall involves 22 models of the Prestige Solo and Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use.

According to the U.S. Consumer Product Safety Commission notice, flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard.

The boilers included in the recall have the following serial number ranges:

Product Name

Models by Prefix

Serial # Range

Date of Manufacture

Prestige Solo -Prefix: PT

PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP

PT0000110 to PT0053776

or

PTA002645 through PTA09800

or

AE1100 through AE1239

November 2011 through December 2015

Prestige Solo – Prefix: PA

PA80, PA110, PA155, PA175, PA250, PA299, PA399

PA044928 through  PA139939

January 2016 through  March 2019

Prestige Excellence – Prefix: PTE or PTEA

PTE 110

PTE0000568 through          PTE 053690

and

PTEA002889 through

PTEA 003086

November 2011 through December 2015

Prestige Excellence – Prefix: PEA or PEB2

PEA 110

PEB2 110

PEA 078169 through

PEA143958

and

PEB2157356 through

PEB2159813

January 2016 through March 2019

Prestige Solo – Prefix: PB

PB80, PB110, PB155, PB175, PB250, PB299, PB399

PB2152110 through PB2163489

April 2019 through  October 2019

Triangle Tube has sent a letter and will schedule a free repair for consumers. The firm has received one report of a death from carbon monoxide poisoning associated with the recalled boilers in 2016 following a repair where the adapter was not reattached. The firm has also received two other reports of vent tube adapter separation from the recalled boilers.

triangletube.com