
Learning Center enhances Watts training program
By HPAC Magazine
Construction HPAC General Hydronics Management PlumbingWatts Water Technologies has opened the Watts Works Learning Center, a state-of-the-art facility where customers, distributors and sales representatives can obtain hands-on experience with the company’s plumbing, HVAC, and water quality products and technologies. The 12,000-sq. ft. Watts training facility includes configurable classrooms, demonstration labs, and working mechanical rooms that showcase Watts products in action.
Based at Watts headquarters in North Andover, MA, the Watts Works Learning Center is the company’s flagship facility in an enhanced learning program that includes venues at other Watts Americas locations. Through the program, courses in four categories will be offered: pressure regulation and control, HVAC

The Watts Water Learning Center officially opened with a ribbon-cutting ceremony. From left, Watts Water Technologies executives Tim O’Neil, SVP and director of operations; Chris Jamieson, vice president marketing; Peter Parsons, Training Manager; TJ Pearce, vice president finance; Timothy P. Horne, director emeritus; Todd Trapp, CFO; Bob Pagano, CEO; Munish Nanda, president, Americas and Europe; Debra Ogston, CHRO; Roberto Vengoechea, backflow and valves platform leader; Andrew Windsor, vice president sales – Americas; and Per Thanning Johansen, global drains platform leader.
(hydronic and electric), cross-connection control, and temperature regulation and control.
“Our world-class learning facility is just one component in our ongoing investment in our customers,” said Robert J Pagano, Jr., chief executive officer for Watts Water Technologies. “Through the Watts Works learning program, we are providing customers the opportunity to enhance their skills and knowledge of a broad range of plumbing, HVAC, and water quality products. In our comprehensive classes led by professional instructors and in hands-on demonstration labs, customer will be able to enrich their professional skills.”
The grand opening was celebrated with a tour of the new facility by more than 450 guests, including customers, sales representatives, associates, and invited guests.
Backgrounder
Watts Water Technologies, Inc. has a long history: The company was founded by Joseph E. Watts in 1874 under the name Watts Regulator Company. Watts Regulator started as a small machine shop supplying parts to the New England textile mills, including manufacturing pressure-reducing and relief valves to ensure the safe operation of water heaters and boilers.
Today Watts Water, through its subsidiaries, is a global provider of plumbing, heating, and water quality solutions for residential, industrial, municipal, and commercial settings. Its family of companies offers a wide range of water-related solutions focused on: plumbing and flow control; water quality and conditioning; water reuse and drainage; HVAC; and municipal waterworks.
The company has a global presence, from its corporate headquarters in North Andover, MA, to key business subsidiaries in the Americas, EMEA, and Asia-Pacific.