HPAC Magazine

UPDATED: Winnipeg firm first in Canada to win Carrier’s highest award

May 22, 2015 | By HPAC Magazine


Provincial Heating & Cooling Inc. of Winnipeg, MB has the distinction of being the first Canadian Carrier Factory Authorized Dealer to claim Carrier’s President’s Award. The annual award recognizes dealers who exemplify the brand’s model for operational excellence, business effectiveness and delivering the best in cutting-edge technology to consumers. Provincial Heating & Cooling Inc. has been a Carrier dealer in the Winnipeg area for 19 years.

At its Factory Authorized Dealer 2015 National Meeting, held March 12 to 14 at The Hilton Anatole in Dallas, TX, Carrier cited the contractor’s standard of customer service and its robust website, both of which have been key to its competitive position. Carrier also noted that Robert and Tracey Dill, owners of Provincial Heating & Cooling Inc., are committed to training and are supporters of NATE (North American Technical Excellence) certification for their staff.

“Robert and Tracey have exemplified what it means to be passionate about delivering the highest standards when it comes to customer service and in home comfort. They have dedicated themselves to becoming the best of the best of our Carrier Factory Authorized Dealers in Canada with the most advanced training and latest diagnostic tools. They continue to differentiate themselves in their marketplace with their passion for excellence and the highest levels of customer service,” said Paul Davignon, president and general manager for Carrier Enterprise Canada.

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