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Tankless gas water heaters recalled due to risk of fire


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November 21, 2014

A joint recall issued by Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Daesung Celtic Enersys involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 15 or 27 litres (four or 7.2 gallons) of water per minute. They are white and come in the following dimension ranges: 63.5 to 71 centimetres (25 to 28 inches) tall x 38 to 48 centimetres (15 to 19 inches) wide x 20 to 35.5 centimetres (eight to 14 inches) thick. The words “S-Line Condensing” are on the top front and brand names “Coaire” or “Quietside” are on the bottom front of the Korean-made water heaters.

Daesung has received 40 reports of the units overheating in the U.S., including four involving burns on the wall where the heater was mounted and two involving fires and property damage.  No injuries have been reported. Neither Health Canada nor Daesung has received any reports of consumer incidents or injuries to Canadians related to the use of these products. Approximately 2200 of the recalled water heaters were sold in Canada and about 29,000 in the United States from July 2008 through August 2014 by independent dealers nationwide and on various websites, including Amazon.ca.

For more information, contact the North American distributor, Challenger Supply Holdings, at 800.729.6118 or visit Challenger Supply’s website and click on “Product Recall.”


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