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Heat pumps recalled due to overheating issue


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May 23, 2017

Health Canada, together with the U.S. Consumer Product Safety Commission and Carrier Corporation, has issued a recall of certain Carrier Greenspeed and Bryant Evolution Extreme Heat Pumps. This recall involves 2-, 3-, 4- and 5-ton sizes of the residential variable speed heat pump units, all of which are manufactured in the U.S.

The capacitors in the control board may stop working causing the unit to overheat, posing a fire hazard. As of May 2, 2017, Carrier Corporation has received three reports of the heat pumps overheating in Canada, with no reports of injuries or fires. In the U.S., Carrier Corporation has received 38 reports of the heat pumps overheating, and no reports of injuries or fires.

Approximately 2,000 units of the affected products were sold in Canada and approximately 23,300 units were sold in the U.S. The recalled products were distributed in Canada between June 2011 and February 2015.

The Carrier Greenspeed model numbers are: 25VNA024, 25VNA036, 25VNA048, and 25VNA060. The Bryant Evolution Extreme model numbers are: 280ANV024, 280ANV036, 280ANV048, and 280ANV060. The model number can be found on the unit nameplate (or rating plate) located on one side of the unit’s exterior. On the Bryant unit, there is a label on top of the unit that reads Bryant Evolution System.

A free replacement fuse board will be supplied, which must be installed by authorized Carrier or Bryant technicians.

For more information, contact Carrier or Bryant at 844.864. 8233, from 8:00 a.m. to 5:00 p.m. ET or click here Product Safety Recall for more information.


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